Privacy Policy

Welcome to www.trysubset.com (“Website”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or interact with our services.

By using this Website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full Name
• Email Address
• Mobile Number
• Shipping Address
• Billing Address
• Payment Information (processed securely by third-party payment providers)
• Date of Birth (if voluntarily provided)

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on Pages
• Referral Source
• Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Manage your account
• Provide customer support
• Improve our website and user experience
• Send order confirmations and shipping updates
• Respond to inquiries
• Prevent fraud and unauthorized transactions
• Send promotional emails, newsletters, and offers (only if you opt in)
• Comply with legal obligations

3. Payment Information

We do not store your debit card, credit card, or banking information on our servers.

Payments are securely processed through trusted third-party payment gateways that comply with industry security standards.

4. Cookies

We use cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Analyze website traffic
• Personalize your experience
• Measure advertising effectiveness

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

• Shipping and logistics partners
• Payment gateway providers
• Technology and website hosting providers
• Marketing service providers
• Analytics providers
• Government authorities where legally required

All service providers are required to protect your information and use it only for providing services to us.

6. Marketing Communications

If you subscribe to our mailing list, we may send:

• Product updates
• Educational content
• Promotional offers
• New product launches
• Wellness tips

You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us.

7. Data Security

We implement appropriate technical and organizational security measures, including:

• SSL Encryption
• Secure Servers
• Firewall Protection
• Access Controls
• Regular Security Monitoring

While we strive to protect your information, no internet transmission or electronic storage system is completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders
• Provide customer support
• Meet legal and tax obligations
• Resolve disputes
• Enforce our policies

When information is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent
• Restrict processing
• Object to certain processing activities
• Request a copy of your data where applicable

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our products and services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children under the age of 18.

If we become aware that a child has provided personal information, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We encourage users to review their privacy policies before providing personal information.

12. International Data Transfers

If you access our website from outside India, your information may be transferred to and processed in India or other countries where our service providers operate.

By using our website, you consent to such transfers where permitted by law.

13. Compliance with Applicable Laws

We strive to comply with applicable privacy and data protection laws, including:

• Digital Personal Data Protection Act, 2023 (India)
• General Data Protection Regulation (GDPR), where applicable
• Other relevant consumer protection and privacy regulations

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised Effective Date.

Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Try Subset

Website: www.trysubset.com

Email: care@trysubset.com